Support

Online Support

Our online support system includes a knowledge base with articles that pertain to all aspects of MTS TE, as well as an online trouble-ticket system that allows you to notify us directly of any issues you are having with our software. The trouble-ticket system is monitored daily and has a typical response time of less than 24 hours.

To access the online support, click on "Support" at the top menu.

Email Support

If you would like to email us regarding your support issues you can email us at "support@mtsinc.ca".

Telephone Support

Our receptionist is available during our regular business hours to direct your call to our available support staff. Please call us at (250) 503-0893 with your questions.